

With the Option Key pressed choose Library from the Finder Go Menu. To manually delete preferences: For Macintosh Users: With Illustrator closed launch a Finder Window in column view and click on your home folder. This is all based on a test I did that showed that when an older preference file exists CC 2018 did not create a complete preference folder).Īt this point I would restart the computer and once rebooted launch Illustrator and hopefully your problem will be solved.

You can then open CC 2018, save a test file and then quit it so that a new CC 2018 only preference folder will be created. To fix the problem you will have to manually make sure that all previous preference files for Illustrator are deleted (or if on a PC renamed) making sure that Illustrator is closed when you do so. Go to the layers panel and make sure the Artwork layer is selected, rather than the Text layer. Im using a Huion 610 tablet which runs a tablet driver in the background. I have created new layers, new documents, restarted illustrator. When I click with this tool nothing appears and an error sound occurs.

No matter which tool I select, be it shape, brush, move, anything, the symbol which appears at the cursor is a pencil and a circle with a line through it below it.

When you relaunch the program it will create new preference files and the program will be at its default settings. Upvoted This thread is archived New comments cannot be posted and votes cannot be cast Sort by best.Ī place to get help with Wacom Tablets and Cintiqs, or share art and news 37.4k Artists 207 Here Created Join help Reddit App Reddit coins Reddit premium Reddit gifts about careers press advertise blog Terms Content policy Privacy policy Mod policy Reddit Inc 2020. Ill link it below in case my version doesnt work for you. May need to go into Wacom Properties, on the 3rd row press the Sign to add Sai as a program) Worked for me There are other solutions to the issue, which didnt work for us. Open Sai If the toolsicons are too small, unfortunately youre going to have to change your resolution to a lower poorer quality as Paint Tool Sai 1 doesnt let you adjust. Right Click Paint Tool Sai properties Check the box that says Disable display scaling on high DPI settings. Not Working: When using Sai the pentouch point is way off the mark (about 5 Inches) What we had: Sai (Updated) Cintiq 24HD Pro (Updated 6.3.30 -6) Thanks to Wacom Support we found a solution: Uninstall Updated Driver (Programs in control Panel) (Search Manual and goto Uninstall, itll walk you through the steps.ĭELETE all Wacom Bamboo Files (Need to show hidden folders) Install Wacom Driver 6.3.30 -2 DO NOT UPDATE IT, ONLY INSTALL. Paint Tool Sai Not Working Install Updated Driver Paint Tool Sai Not Working Driver In The.Paint Tool Sai Not Working Install Updated Driver.
